Frequently Asked Questions
When you enroll, we’ll install your choice of an Energy Wise Rewards web-programmable thermostat or an outdoor switch near your central air conditioning unit or heat pump, in each facility. On selected Peak Savings Days from June through October, we’ll automatically cycle off and on participating central air conditioners and heat pumps for short periods to help balance the region’s demand for electricity. These events are known as conservation periods. In turn, you will receive an Installation Credit and Energy Wise Rewards Bill Credits for your participation.
Check your programmable thermostat. When a conservation period occurs, the LED will glow red and the display will read “SAVE” for the duration of the period.
Check your programmable thermostat. When a conservation period occurs, the LED will glow red and the display will read “Event in Progress” at the top of the screen. The center of the control arrows will maintain a steady light for the duration of the period.
If you have an outdoor switch, you will need to go outside to inspect the device. A red LED will appear in the window of the outdoor switch throughout the conservation period.