If you are unable to print the required customer authorization form, contact us at 1-877-743-3117 to have the form mailed to you.
There is a limit of two large appliances (refrigerators and/or freezers) and two small appliances (room air conditioners and/or dehumidifiers) per residential account per year. The small appliances must be picked up in conjunction with a refrigerator and/or freezer pickup.
No, you will only need one customer authorization form. Simply mark the quantity of each appliance in the designated area on the form and place inside one of the appliances.
As part of our commitment to safety, we are closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions to protect the health and safety of our customers, contractors, and employees. During your no-contact appliance pickup, our team will be wearing personal protective equipment, including masks. Team members will not initiate contact with you and will maintain a physical distance of at least 6 feet. Before and after each pickup, the team will properly sanitize their hands, the appliance unit(s), and their trucks.
Your appliance(s) will be picked up by our team from one of the designated outside locations including garages, porches, or outbuildings.
Your appliance(s) will be picked up from inside the home. During the pickup, our team will maintain a social distance of at least 6 feet and will be wearing PPE.
Schedule your appointment online or call 1-877-743-3117.
An adult age 18 or older must be present in the home at the time of pickup.
Use the Online Scheduler or call 1-877-743-3117.
How to Participate
Get an Appliance Rebate
Save on Energy-Efficient Lighting
EmPOWER Maryland programs are funded by a charge on your energy bill. EmPOWER programs can help you reduce your energy consumption and save you money. To learn more about EmPOWER and how you can participate, click here.