How to Participate Schedule A Pickup Eligibility For outside, no-contact pickups, appliance(s) must be collected from a designated outside location (garage, porch or outbuilding). For in-home, no-contact pickups elevator access is required for any refrigerators or freezers located above the second floor. For a no-contact pickup, be sure to print and complete the authorization form and place inside your unit prior to pickup. You must be a Pepco customer with a valid account number. Your appliance(s) will be picked up at no charge from the address listed on your billing account. You must own the refrigerator, freezer, dehumidifier, or room air conditioner. The refrigerator and/or freezer must be 10 to 30 cubic feet. The refrigerator, freezer and/or dehumidifier must be cleaned out, and room air conditioner must be removed from window prior to pickup. The refrigerator or freezer must be defrosted and dry, drip pan drained, and water lines disconnected. Your appliance(s) must be plugged in, so the driver can verify it is in working condition. We are unable to accept any appliances with mold or mildew damage. If the unit is for an outside, no-contact pickup, ensure that your refrigerator or freezer is closed securely (door must be taped shut) and cannot be opened by children. There must be a clear and safe passage for appliance removal. We cannot remove railings or move furniture. An adult age 18 or older must be present in the home at the time of pickup. Limit of two large appliances (refrigerators and/or freezers) and two small appliances (room air conditioners and/or dehumidifiers) per residential account per year. Schedule your no-contact pickup today! Use the Online Scheduler or call 1-877-743-3117. Frequently Asked Questions Get an Appliance Rebate Save on Energy-Efficient Lighting Overview